Shipping FAQs

Q. What is the total delivery time for my order?

The delivery time for your order is determined by two factors:  Processing and Shipping.

Processing 
is the time between submitting your order and when the item leaves the warehouse. For most items, processing time is done electronically and usually completed within 1-2 business days for small parcel and 1-7 business days for larger items that ship Freight.

Shipping 
begins when the item leaves the warehouse to when it arrives at the Member selected delivery destination.

For your protection, some orders may be diverted to our Order Verification Team. As part of this verification, we will notify you via email, usually within 48 business hours to validate your order. Please respond promptly so your order will not be cancelled. Additionally, be sure to provide accurate contact information when placing your order.

 

Q. How are shipping costs determined?

  • The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. 
  • In your shopping cart, we show an estimated shipping cost based on our lowest-price shipping method and presuming that all items in your cart are going to a single address within the contiguous United States.
  • If a different shipping method or address outside the Continental United States (AK &/ HI) is selected, the actual shipping cost will most likely be increased.